Waiter
Dubai, United Arab Emirates
Full timeOn-site
Job description
Company Overview
Kasumigaseki Restaurant is a premium Japanese dining concept in Dubai, offering an authentic and refined culinary experience rooted in traditional Japanese hospitality and craftsmanship. Under the leadership of Chef Keigo Abe, its Neo-Japanese menu combines technique, seasonality, and quiet precision with ingredients sourced from Japan.
Committed to excellence, Kasumigaseki delivers exceptional service through a seamless blend of precision, elegance, and highly personalised guest experiences. The restaurant was named Best Newcomer 2025 at the Hotel & Catering Awards and received nominations for Best Japanese Restaurant at the Time Out Dubai Awards 2026 and FACT Dining Awards 2026. Further reinforcing its position as a distinguished destination in Dubai’s upscale dining scene, Kasumigaseki is MICHELIN Selected in the MICHELIN Guide Dubai 2026.
Role Summary
Deliver warm, precise and highly personalized service that reflects Kasumigaseki’s refined Japanese hospitality. The Waiter is responsible for creating a seamless dining journey, from welcoming guests and explaining the menu to coordinating service with the kitchen and ensuring each detail meets the restaurant’s standards.
Job Description
- Welcome and seat guests with poise, warmth and attentive care.
- Present the menu, explain dishes, ingredients and Japanese dining traditions with confidence, and make thoughtful recommendations.
- Take and process orders accurately, including dietary restrictions and special requests.
- Deliver food and beverages with correct timing, presentation and table awareness, coordinate courses with the kitchen and service team.
- Check guest satisfaction discreetly, anticipate needs and resolve or escalate concerns promptly.
- Maintain expert knowledge of the menu, seasonal ingredients, beverage pairings and restaurant standards.
- Prepare and maintain assigned stations, mise en place, table settings and service equipment to immaculate standards.
- Follow all food safety, hygiene, health and safety, cash-handling and responsible-service procedures.
- Minimise breakage, waste and spoilage, and report equipment defects or quality issues immediately.
- Support colleagues during service, attend training and carry out reasonable duties assigned by management.
What we are looking for
• At least 1 year of experience in a hotel, restaurant or premium dining environment.
• A genuine passion for hospitality and delivering memorable, personalised guest experiences.
• Fluent written and spoken English, knowledge of Japanese language is advantage.
• Strong food and beverage service knowledge, familiarity with Japanese cuisine, sake, tea, or wine is preferred.
• Excellent grooming, personal presentation, and attention to detail.
• A collaborative, team-oriented attitude and willingness to support colleagues across the restaurant.
• A commitment to the highest standards of hygiene, food safety, accuracy, and service precision.